Magnesium Body Butter for Sleep & Relaxation - Topical Magnesium Butter 4oz

Shipping Policy

At Essentially Based, we are committed to providing a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for details:

Free Shipping

We are pleased to offer free shipping on all orders within the United States. There are no minimum purchase requirements—shipping is on us!

Shipping Times

• All orders are processed and shipped within 1-2 business days.
• Once your order has been shipped, you can expect delivery within 3-5 business days.
• Please note: Shipping times may vary slightly during holidays or promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Delivery Locations

• We currently ship to the 48 contiguous United States.
• At this time, we do not offer international shipping.

Questions?

If you have any questions about your shipment or need assistance, please feel free to contact us at contact@essentiallybased.com or through our Contact Us page.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@essentiallybased.com  . Please note that returns will need to be sent to the following address: 507 Pecan Court, Suffolk VA 23434, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@essentiallybased.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@essentiallybased.com